Help and sources of support

AIB Psychology Services is unable to offer crisis support. The following services may be appropriate in meeting your needs:

  • Your GP

    Or out of hours GP service may be able to help with your concerns

  • 111

    NHS 111 for advice and support

  • 999

    If you have taken an overdose, or do not feel you can keep yourself safe, or have concerns about someone else’s safety then call 999 or go to A&E

 Support Lines that you may
find Helpful

  • Samaritans providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide.

    Call Samaritans on 116123

  • SANEline is a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. They are open every day of the year from 4.30pm to 10.30pm.

    Call SANEline on 0300 304 7000

  • Mind provides information on a range of mental health topics to support people in their own area from 9.00am to 6.00pm, Monday to Friday.

    Call Mind on 0300 123 3393

    Email Mind on info@mind.org.uk

  • Shout is a free, 24/7 mental health text support in the UK

    Text Shout on 85258

    Visit Shout Online at giveusashout.org

  • Childline is free to contact on 0800 1111. Childline counsellors are there to take calls from children and young people under 19: 7.30am to 3.30am Monday to Friday and 9am to 3.30am Saturday to Sunday.

    Call Childline on 0800 1111

  • Cruse Bereavement Care – for bereavement advice and support.

    Call Cruse Bereavement Care on 0808 808 1677

 Other Helplines and Resources

  • Rethink provide specific solution-based guidance: 0300 5000 927 E-mail: advice@rethink.org.

  • Anxiety UK runs a helpline staffed by volunteers with personal experience of anxiety from 9:30-5:30, Monday to Friday. Call 08444 775 774.

  • Provides free, independent and confidential advice for a range of problems as well as providing information on your rights and responsibilities.

  • StepChange provides help and information for people dealing with a range of debt problems. Freephone (including from mobiles) 0800 138 1111.

  • MindEd is a free educational resource on children and young people’s mental health for all adults.

  • NAPAC – Support for adult survivors of childhood abuse

  • UAVA – Support for survivors of domestic abuse or sexual violence

  • Women’s Aid – Support for women living with domestic abuse

  • SurvivorsUK – Support for male survivors of sexual abuse

  • First Step – Leicestershire based support services for male survivors of sexual abuse

Safeguarding Concerns

If you have any concerns about a child or vulnerable adult being at risk then please contact your local authority’s safeguarding children or vulnerable adult’s department.